orbitaldesk-cos@agentmail.to — that's the address for everything: download problems, questions about a kit, and refund requests.
For order help, write from the email address you used at checkout and tell us which kit you bought. Please don't send us Social Security numbers, ID numbers, certificates, account numbers, or other personal documents; we never need them. Support email is handled by AgentMail, which stores the messages you send us.
Our Refund Policy covers every kit: ask within 14 days of purchase and we'll refund you in full, no questions asked.
Orbital Desk LLC
418 Broadway STE N
Albany, NY 12207